Aegis provides crisis intervention training and certification for de-escalation and workplace violence prevention. Your staff will learn skills and evidence-based techniques to de-escalate crisis situations while keeping themselves and clients safe.
In my professional experience, I have been trained in, and have used several models in a variety of settings…and now Aegis. Both as an individual working in these settings, and as a trainer and administrator, I can say that Aegis is the best crisis management system I have come across.
– Director of Compliance
A New Standard in Crisis De-escalation Training
The Aegis System™ is a nationally recognized, evidence-based model that is creating a new standard in safety and best practice.
Our train-the-trainer certification in crisis prevention and de-escalation empowers professionals with tangible tools to de-escalate crisis.
How We Impact Your Organization
- Safer workplace
- Keeping organizations ahead of best practice and legislative trends
- Higher staff retention
- Improved performance
- Organizational consistency
- Cost benefits
- Liability insulation
- Greater quality of care
The Aegis System™ is proven to make a positive impact.
The Aegis System™ at a Glance
The Aegis System™ is composed of a de-escalation model (Sections 1-3) and physical intervention training (Section 4). Section 4 includes a classroom component, Aegis escapes and evasive skills, Level 1-3 holds, and the Aegis Safety Position™.
The Aegis Safety Position™ is a specific solution that eliminates the need to use prone restraint or supine floor positioning.
Because of the strength of the de-escalation model, many “Hand Off” clients choose to engage Aegis without the benevolent restraint component.
The Aegis System™ Components
Participants will acquire foundational knowledge that the Aegis System™ will be built on. This includes the introduction to the system, Social Survival (Emotional Intelligence) and a non-judgmental approach.
Staff Empowerment (Section 1)
Staff will learn to manage their own stress levels to mitigate the chance of over reacting or under reacting during crisis intervention. This stress inoculation will support staff to maintain critical thinking throughout a crisis intervention. Section 1 encourages forward thinking, or front-track framing, around the realities of intervening in crisis.
Non-Verbal Acuity (Section 2)
Staff will learn non-verbal (NV) acuity that will promote the early recognition of crisis. NV acuity will also support non-verbal crisis intervention strategies. This same acuity will also encourage more empathy and increase staff’s forensic emotional intelligence. Staff will learn how to present themselves in crisis, most notably, to maintain a non-threatening presentation.
Verbal De-escalation & Rapport (Section 3)
Participants will learn how to communicate effectively and achieve client rapport. Achieving rapport is the ultimate crisis prevention and de-escalation strategy. The Aegis System™ is a rapport based de-escalation model. The skills of rapport and effective communication will be applied to verbal strategies that will empower staff with the ability to de-escalate crisis.
The Protective Use of Physical Intervention (Section 4)
(Available in-person only)
Each trained professional is educated on the risk of restraint and is expected to maintain reasonable and safety-oriented decision-making throughout at all times. Professionals will learn to evade and escape unwanted contact using techniques that are appropriate for a clinical environment. For organizations utilizing benevolent restraint, participants will learn to use Aegis Holds that are arranged in a tertiary design. Staff will be trained to make situation appropriate decisions that employ the least restrictive option to ensure a safe outcome. Participants will also learn post-incident procedures to intentionally report and debrief incidents of crisis.
The Aegis System™ is geared toward maintaining a baseline of cooperation and preventing the need for physical intervention. Physical intervention is a last resort used only when the inescapable need arises and the risk of not intervening is clearly outweighed by the risk of intervening. Aegis techniques are arranged in a tertiary design consistent with employing the least restrictive option. Aegis Holds are used exclusively, and to the letter, as a safety intervention in response to an imminent safety threat. All Aegis physical intervention techniques are classified as benevolent and meet the following levels of acceptability:
- Kinesics Review: Each technique is reviewed by a team of doctors. Static and dynamic loading is factored.
- Experience Based: The technique has been proven in real conditions.
- Intervention Guidelines: Aligns with all available guidelines and standards.
- Benevolent Intent: Each technique is designed to provide safety and to enable the continuation of a therapeutic process. Avoidance of any bodily harm is the top priority; this defines the use of the word benevolent.
- Transferable: Each technique is determined to be transferable through established methodology for teaching motor skills.
- Margin for Error: Despite significant measures taken to ensure the fidelity of instructed techniques, there is a margin for error under duress. Incorrect application of techniques under duress is reasonably anticipated.
- Exertion: The level of exertion required to achieve and/or maintain each technique is factored.
The Aegis Safety Position™
The Aegis Safety Position™ is a proprietary technique that is revolutionizing best practice. The Aegis Safety Position™ is a seated, manually applied benevolent restraint that is highly adaptable to escorting and standing positions. This technique is easily integrated into any clinical environment and is compatible with hospital beds and other medical equipment. This position safeguards against any type of airway restriction and complications from head, arm, and leg thrashing. The safety and effectiveness of the Aegis Safety Position™ is unequaled and is supported by experience, empirical findings, and precedent in documentation. The Aegis Safety Position™ eliminates the need for prone or supine floor restraints.
Benefits of the Aegis Safety Position™:
- Compatible with hospital beds and a wide array of medical equipment
- Eliminates the need for prone or supine positioning (floor restraints) and best mitigates the risk of positional asphyxia
- Minimally invasive and is a position that offers respect and dignity
- Not only benevolent, but also appears benevolent to a third party observer
- Clients de-escalate quicker in The Aegis Safety Position™
- Minimizes the physical requirements necessary for staff to perform
- Easily integrated, taught and retained
The Aegis System™ Price Structure
We believe that critical safety training should be affordable.
New Trainer Certification: $899 per person (3-day commitment initially).
Trainer Re-certification: $449 (1-day commitment annually).
- Access to the Aegis Client Portal
- Published manuals
- Staff handouts
- Supporting documents and certificate templates
- Instructional videos for each physical technique
- Trainer PowerPoint’s
Our pricing is all-inclusive. There are no hidden fees. Unlike other training providers, Aegis does not charge extra for workbooks, training videos, certificates, or other training materials.
Everything you need to train your staff is provided through secure online access in the Aegis Client Portal.